I’ll continue recommending Apple products to the elderly.
Before I left the country (USA), I had my grandma switch to an iPhone from her LG G3. Not only she was already familiar with iOS (since she also owns an iPad), if she runs into a problem (and I’m not around), she can always drive to an Apple store five miles away.,
2 years and some months later, the decision paid off. Her 8 Plus got bricked while trying to update to 11.2.6, giving her a message, that she needed to restore through iTunes. She doesn’t have access to nor knows how to use a computer. Normally, she asks my stepbrother first, as he’s the closest who knows (and has access) to a computer. But he was busy. Walked in to Apple store, and she was out with a working phone, and her stuff (photos, music, contacts, etc) were still there.
If she still have her LG (or any other Android phone), she would be without a phone for at least a week. I sent my Motorola Nexus 6 for a repair. It took 10 days for them to fix (and return) to me.
So, I thank Apple for making this easy for my grandmother.