Even under warranty, Apple will only replace your faulty phone with a “remanufactured” device
I sent my iPhone 7 Plus in the mail for a repair (Has been gone for 11 days, only yesterday did I get any conformation that they got it, even though it arrived the same day I mailed it) because it would not charge properly.
I was out of Apple’s 1 year warranty but still have 4 months left on my 2 year Australian Consumer Law warranty.
Apple wants to replace my phone with one that has been “remanufactured” which means they replace the screen, chasis and battery on a phone that has been returned for reasons other than damage (ie. wrong choice or damaged package), which is different from “refurbished” which is when they get another faulty phone that cannot be fixed and take the working parts and make a frankenstein phone.
I am persisting in my efforts to try and get a brand new device. Call me an asshole, but I paid $1000+ for a device that should be fuctioning properly. You can also argue that a remanufactured/refurbished phone is “like-new”, but I would rather have the peace of mind that there is no way it could be a faulty replacement.
Also, Apple states that the replacement device will be “as new”. If it is made using recycled parts, it is no longer “as new”, and any resale value has dropped. (https://www.digitaltrends.com/mobile/danish-court-iphone/)