Apple should develop a “service mode” or similar that doesn’t require you to give over your passcode and disable Find My iPhone when leaving your phone for a Genius Bar appointment.
On Find my iPhone; I’d always thought the requirement to disable this when leaving your phone behind the counter service was *a little odd* but also kind of cool that it can’t possibly be disabled without my input.
Giving over my passcode on the other hand always feels totally bizarre. That person now has *complete access* to my *phone*. Work emails, personal emails, photos, Apple Pay, text messages – the lot. If your device is replaced out after a failed repair the old data-laden phone is then left with staff indefinitely, and without Find My iPhone *cannot be remotely wiped.*
It hit home when reading [this post](https://reddit.com/r/apple/comments/8toqt0/store_employee_sexual_abuse/) from u/clumsygirllovescats and [this comment](https://reddit.com/r/apple/comments/8toqt0/_/e195dqt/?context=1) from u/_Ventus just how much untraceable damage could be done.
7 employees fired for AirDropping customers’ photos onto their own devices – this is obviously something Apple is aware of (at least on some level), why haven’t they done something about it? A “service mode” that allows complete access for repairs but not to photos, etc seems entirely achievable?