[CROSS-POST] Old iPad won’t activate
I’m helping a family member with an iPad 2 (cellular model, though mobile data has never been used on it), which was purchased straight from Apple when it was new. It’s on iOS 9 and about a month or two ago started saying that it couldn’t be activated. I’ve googled around and there are lots of troubleshooting articles but nothing fixes it.
I’ve connected it to the computer via the USB cable and it shows up just as “iPad” in iTunes with no settings or information or anything. It also doesn’t activate the iPad.
I’ve restarted in DFU mode and used iTunes to update the iPad, [which can fix the problem](https://www.macworld.co.uk/how-to/ipad/how-activate-old-ipad-after-update-3638936/), but it didn’t make a difference.
I’ve logged into iCloud but it can’t find the iPad in the Find my iPhone web app (it thinks its offline).
I’ve tried with and without an inactive SIM card in the iPad. The wifi that the iPad is connected to (and the MacBook Pro when its connected via the cable) is working. A lot of people with iPad 2’s on iOS 9 have this problem, and none of the recommended solutions work for me.
The iPad and iTunes give varying versions of the following error messages:
>The iPad “iPad” could not be activated because the activation information could not be obtained from the device.
>The iPad “iPad” could not be activated because the activation information could server is temporarily unavailable.
The family member has been the only owner of this iPad and had the same Apple ID / iCloud account attached to it since its purchase. Any ideas how to get it up and running again? Thank you!