Why does Apple name stupidly engineered products “smart”?
My friend got f*cked by stupid Apple design. She is locked out of her 12.9″ iPad Pro which ****won’t even unlock with her thumbprint. Why not???**
Story: She packed her iPad Pro with Apple leather smart cover, and Apple wireless keyboard in a bag for a bus trip from Bulgaria to Greece, hoping to get some work done on the beach. The “smart” cover is advertised: “Wake on open. Sleep on close. Open the Smart Cover, and iPad magically wakes up. Close it, and iPad automatically goes to sleep.” Hence she habitually puts her iPad to sleep by just closing the cover and not using the button. Anyway, during transport, the iPad must have thought the keyboard made too many wrong password attempts and bricked her $1,000 investment and all her purchased apps and data.
If anybody has any advice on unlocking her $1,000 purchase, and why not to get an Android tablet, please share.
EDIT: Since my comment responses are getting shadowbanned, I’ll put them here:
1. All products are Apple.
2. The keyboard is Apple A1314. Use of the unlabeled button on the side isn’t clear. Is it on/off, connect? What indication that the keyboard is on or when it might be sleeping?
3. Not a stolen iPad. She just wants to use her thumbprint to unlock. Nobody stole her thumb. She is pissed because its her iPad and Apple screwed her with bad design.
4. She did not have access to a computer when she got to the beach side hotel. Internet speed was like dial-up speed and unusable for restoration anyway.