iTunes backup process issues [not enough storage to restore from backup]
Hi all, thanks for taking the time to look!
I’m currently trying to backup a friend’s old phone and then restore to their new phone. Simple, right?
The old phone has ~10GB of used storage space -OS and all- after I backed up their photos separately. So I made a backup in iTunes.
Their new phone has ~24GB of free space, so, no problem, however iTunes keeps killing the restore process because it doesn’t think there is enough space.
The old iPhone had 64GB of storage, and the new one has 32GB. Does apple restricted backups to only going “up” in storage space or something like that? Has anyone dealt with this before? I can’t think of a good reason why it wouldn’t have enough space.