Not able to receive texts from anyone who doesn’t have an iPhone on brand new iPhone SE
I bought an iPhone SE through straighttalk/tracfone last night at Walmart for my boyfriend because he didn’t want a contract on a phone. I set it all up last night and I texted his mom who has a Samsung and she received my messages, but I did not receive her messages. He tried texting my mom who has an android and the same thing happened where he can send them and my mom received them, but nothing she texted back went through to the phone. He is able to call these numbers though. He was able to call my mom and his mom with no problem, but text messaging doesn’t work.
I have done everything imaginable to try and fix this. I reset network settings, made sure my cellular was on, my sure my service was on, turned iMessage on and off, reset all my settings, hard reset it a handful of times, and I have completely factory resorted the phone three times and still have the same problem. When I got my iPhone 8+ I had the same issue but factory resetting my phone fixed it for me. SMS/MMS is turned on, cellular data roaming is on, Ive turned airplane mode on and off. I spent a few hours trying to fix my phone when I first received it and was able to fix it, but I’ve come to a standstill with this phone.
I’m getting incredibly frustrated because this was an expensive phone and it important he is able to text his parents and my mom. I’ve made sure the numbers are right and that it’s set to his phone numbers to send/receive text messages to. I’m not sure that there is even a store I could take it to for someone to look at since Straight Talk doesn’t have any stores and there are no Apple stores where I live.