Stolen phone, and fraud alert from T-mobile. Can they activate it?
My husband’s phone was stolen this weekend, he actually lost it and someone found it. Unfortunately not a Good Samaritan. Initially he thought he dropped it in the yard so we weren’t too worried until morning. I called it, & checked his location but the battery was dead or so we thought.
Later the next day after canvassing the yard I check iCloud and it said location services had been disabled. That’s when we knew it wasn’t lost. He had a password on it but it was about as secure as Kanye’s. So I put it in Lost Mode and added a password and the generic lost message. Whoever has it had disabled the password also. Unfortunately the phone was only on briefly and I wasn’t able to get location for a few hours.
Finally got location on Sunday, a house. I called twice. No answer. Had an officer willing to go knock on the door but by the time he arrived the phone had moved. Finally stopped 2 hours down the road, must work the night shift because he/she was on location all night.
Today my husband gets an alert that his identity is being used at T-Mobile to set up an account. That seems too coincidental to not be related, right?
Even if someone had access briefly & then I locked it, could they activate the phone?
I haven’t been able to get a location today at all. No battery probably. Last time it was online last night it was at 2%.