Visa Gift Card charged but apple says it didn’t.
I bought some poke coins on the Pokémon go app and have been using a visa gift card I got for early Christmas present.
I made 2 purchases totaling about $16 on Dec 5th. I checked my gift card balance today and the charges went through on the 5th.
Went to update Pokémon go today and I can’t because I have two pending purchases— the ones from dec 5th. Apple says they didn’t go through.
Now the gift card has about $5 left and apple says I need another payment method, I figure because there’s not enough left on the card to cover the 2 pending purchases.
What do I do? Email apple? I have pics of my gift card statement and apple purchase history. I’m not paying twice.
Seems shady on Pokémon go/apple’s part.