Frustration with Brightstar
Anyone else have any issues with brightstar? I have had two incidents where each time I sent in a product to trade in they have said either the product arrived is not the one specified, or that its broken. I find it funny how they try and offer to recycle it for free on their end before saying they can also send it back to me.
Each times I get the product back its working, and the correct device. I feel like brightstar does this to see if people will be lazy and just tell them to recycle it.
I am curious what other alternatives exist where I can get a gift card for trading in.