Apple will not price match Amazon price for AirPods in-store, but will with online orders
As the title says. This was the most absurd moment I’ve had in retail. I was told on chat that they would price match the Amazon price ($179 instead of $199), went to a store to do that (I also wanted to trade in an iPad so doing it in person seemed the quickest/easiest). The store manager told me they would only price match other brick and mortar stores. I called support and was told they would price match again. I was again told in person they would not. So I traded in my iPad, was given a gift card, called and ordered the AirPods with the price match and picked them up 30 mins later in that same store. When ordering, the sales person confirmed that this is their policy (online matches other online, physical store matches only other physical stores). I understand why Apple would want to force you to do the extra work but it really is an absolutely ridiculous policy.