Frustration with Apple and their iPhone
Long-time lurker but first-time poster. As the title says, I am very frustrated. I’m frustrated at the fact that my iPhone 7+ (brand new when I bought it) has been having a slew of problems recently and apple refuses to really do anything about it.
List of problems:
-Abnormally long start times (we’re talking minutes). It will just sit on the apple logo doing nothing even though the home button works
-Faulty logic board. My phone, unfortunately, is one of the phones with the ‘audio IC’ disease so the week before last week the calling functions stopped working (can’t call anyone and they can’t call me and even if I can they can’t hear me and vice versa). I’d have to restart my phone several times to sometimes maybe get the ability to call back but as of last week that stopped happening so, I’m assuming the logic board has died. And before anyone asks I have done a 2 factory resets (one was a full wipe and the other used a backup) and my still didn’t work so I’m certain it’s the logic board that’s failing (took it to genius bar as well where they confirmed it).
-abnormally long stutter times. Just recently my camera has stopped working properly resulting in pictures taken being subjected to immense lag and even if the picture takes, it’s usually blurry/out of focus.
-texts will sometimes send only as SMS even on wifi/data and require numerous restarts to fix the problem.
I’m upset that when I took my phone in to see if they can do anything for me they said they’re not doing replacements anymore which really saddened me because the audio ic disease doesn’t usually start until AFTER your warranty is over so you can’t even get the repairs covered under that. I didn’t even know they were doing the phone swap thing till 2 years later when I started doing research on it. And even though apple knows they sold faulty logic boards from 2017-2018 they still refuse to fix my phone. They were trying to bill me $350 to get it fixed which with that money I might as well put it towards buying a new phone (money I don’t have anyways).
I’m upset that they won’t do anything to remedy a problem they purposely caused. Now I have a phone that’s essentially a fancy brick that can’t do what any normal phone should be able to do: call.
If anyone has any suggestions I’m all ears. Sorry for the rant.