Apple Pencil not working, have tried pretty much everything
Me and my partner have an iPad Pro 12.9″ and have been using it for a year for digital art with an Apple pencil. Yesterday, the pencil suddenly stopped working and I have no idea why. It still pairs and is recognised by the iPad, but it won’t ‘draw’ on the screen at all. Finger control is still fine, it’s literally just the pencil not being recognised by the screen.
I have restarted the iPad, force restarted too
Pencil and iPad are both charged 100%
Turned bluetooth off and on, paired/re-paired/forgot device etc
Updated the iPad, airplane mode is off
Tightened the nib, replaced the nib
The only thing we haven’t done is a full factory reset as that’s a last resort.
We don’t have AppleCare (it wasn’t offered to us when purchasing and as new Apple customers we were dumb and didn’t even know about it), plus we got it through a phone company in the UK (O2). The pencil was bought directly from Apple.
We’re planning on going to an Apple Store this week as we don’t know if the problem is with the pencil or the iPad itself. But I figured I’d post here in case we’ve missed something obvious 🙁
If anyone has had this problem, what did you do to resolve it?