Tried Apple’s third party trade in, its garbage….
Wanted to buy a new MacBook Air and saw you could trade in old macs. I ordered for in store pick up and it said I would get a box to ship my MacBook Pro (2012). I shipped a pristine Mac that basically spent most of its life on a desk. This was the end of July and I quickly shipped it to Phobio sometime around July 29th. Get a email this morning saying my $315 quote was revised to $60 because of “pixel damage”
So I call phobio and they explained the damage was pixel damage “ you can’t see with the naked eye”. No damage or anything to the display. Just this imaginary damage to the pixels that no one can see.
I went on to reject the offer of $60 and hopefully I get back the same clean laptop I sent into them. I was shocked Apple would use such a terrible company and not stand behind their trade in at all. Last time I’ll try that again.