It is incredibly dishonest of Apple to remove content you purchased and then have their customer service tell you, “Tough luck, kid, buy the album again.”
So, I have purchased about $3,000+ worth of digital content on the iTunes Store.
In the past two years I have noticed my iTunes content disappear little by little. Be it movies or music from albums.
It is one thing for a content provider to decide not to sell something anymore, it’s another thing to remove content you already purchased.
When I told Apple customer service today about it, they basically told me to rebuy the album after one of my songs on the album was no longer available for redownload.
I find this incredibly dishonest and disappointing from a company I have invested so much money in. I have done all the troubleshooting and it all came down to Apple just telling me to rebuy the album. I cannot rebuy the song because the song is only available if you purchase the album.
Why does this even happen? How does Apple allow content providers to remove their customers’ already purchased goods? Has this happened to anyone else?
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