Heads up: Apple Retail staff know it’s busy, and they will help you.
It might seem obvious, but this time of year is always busy in Apple Stores and because of that your experience in store may take a little longer.
Please go easy on us retail staff; there are more of you than there are us, but we will get to you!
If you’re told to queue or wait, please trust us and the systems we use. The only reason we slow down is because of the sheer volume of people we see.
We also need to take breaks and go home eventually, we are people and this just happens to be our job!
Where you can, order online and choose delivery or a pickup point (if available)! Most retail stores (not just Apple) peak at around lunchtime and 5ish so if you can find time outside of those times it’ll help you too.
**I’m not trying to moan or complain about customers**, I just want to put it out there that we love helping you all and launches are the funnest time of the year for us, *just be patient.*