Why I use Siri more than Google Assistant.
The Internet is an echo chamber that tries to slap the notion that one device or service is objectively better than everything else. That’s the same thing happening with digital assistants.
Wherever you go in the Internet, Everbody seems to just put a stopmark that Google Assistant is better than other assistants in every way. In real day to day usage it’s hardly the case. So let’s the obvious thing get out of the way. Google Assistant does machine learning much better than every assistant on the planet. You get much better contextual outputs with it. The problem is that no assistant in the world is perfect in machine learning. The occasional mistakes makes us less motivated to try it again day to day basis. Siri is the most notorious assistant to make these mistakes. So why it happened that I use Siri more day to day than Google assistant on my OG pixel?
The main strength of Siri lies in what was introduced with iOS 12. That is Siri shortcuts. For those of us who don’t know it’s an automation platform to control and integrate processes within iOS and its apps. Android also has an automation app called Tasker which albeit provides more control over the android ecosystem. There are two major problems with Tasker….No integration with Google assistant and No massive library of third party apps that supports the same. You can’t directly trigger tasker commands through assistant and the commands are although integrated with android well, there are only a handful of third party apps that supports it.
It’s been a year since iOS 12 was introduced and there a lot of developers that supports shortcuts. One example is one of the banking Apps that I use. They have many implements with shortcuts including a big one where I just say the phrase “Account Balance” to Siri and it fetches the actual balance in my account instantly without me needing to go to the app. One more example is a small third party food delivery app in my country(which Google would never partner with to bring this into Google Assistant) where I can track the delivery of my order by just asking Siri and it would bring the ETA for the same. Another one is one of the health apps, where I need to go to the app, find the section to log my water intake and be done with it. With shorcuts, I can directly log my water intake through Siri and it will send the data to the app. These are little things but they are helpful in avoiding extra steps. And these are just scratching the surface. You can visit r/shortcuts where they have many amazing shortcuts including my favourite one where If you are in Amazon app and looking for a product, you can simply click the share button of the product and select the shortcut which helps you see the price change in the product for past time periods.
I know Google Assistant and Alexa both have similar features, but the problem they are not tied in with an automation app and ecosystem of third party apps that supports them are severely limited.
I know this is a long post. But these are the reasons why I use Siri more often than ever before. If you are happy with Google assistant or whatever digital assistant you use, good for you. But we need to stop saying that one digital assistant is objectively better than than other. People have different needs and different assistants have strengths and weaknesses.