Telephoto camera doesn’t actually work?
As we know, iPhone 11 Pro has three cameras:
* **0.5× ultra wide** (middle camera, beneath the flash)
* **1× wide** (top camera)
* **2× telephoto** (bottom camera)
… as shown below:
By covering the **wide camera** with my finger and tapping 2× button, I realized today my phone refuses to switch to the **telephoto camera** — the image remains obscured, even though my finger isn’t covering the telephoto camera.
Instead of using **optical zoom**, it just uses **digital zoom** on the 1× camera like a single-camera iPhone, e.g. iPhone 11, iPhone Xr, iPhone 8, etc.
The **ultra wide camera** is unaffected, so I can switch between 1× and 0.5× without issue.
I’m running iOS 13.4.1 — the most recent update available.
If I **force-quit** the Camera app and/or **restart** my phone, the issue is temporarily resolved, but comes right back after toggling between 1× and 2× in the Camera app.
If you have iPhone 11 Pro or 11 Pro Max, please take a few seconds to cover your top lens and toggle between 1× and 2× and let us know if you’re seeing the same issue!
I found this YouTube video (**September 24th, 2019** — nine days after the device was released) that demonstrates the same issue: [https://www.youtube.com/watch?v=bD7P8LYtMfo](https://www.youtube.com/watch?v=bD7P8LYtMfo)