List of Voice Control Commands for IOS 13 and up
I contacted apple through chat last week. I was in contact with a man who was a “Senior” Chat Specialist. There was nothing about the way he handled my questions that would support his title from someone working their first shift. Not a great experience, but I can move past that.
I work with adults, some of whom have significant challenges when interacting with technology due to severe physical disabilities (Spinal Cord Injury, CP, Brain Injury to name examples). My organization works with them to engage technology through Assistive or Adapted equipment/software/devices. I have ALWAYS been very happy with Apple’s ability to intertwine accessibility into their OS’s.
Being that the voice control feature (which is kick a$$) requires someone to basically learn a new language of specific terms and phrases in order to effectively use the feature, I went on a search for a “master list” of sorts in hopes to stumble upon something. I was wrong. The internet didn’t turn up anything. I went to Apple’s website thinking, “well there MUST be a downloadable list or section on their site that one could reference!”. I was wrong.
The customer service rep, when asked where I might be able to find such information, he directed me to the settings>accessibility>Voice Control>customize commands. In there, (sure enough) one would find all commands that the feature uses WITH a field that would allow a user to customize their own commands. Fine, not a problem. In fact, that’s awesome (but still not ideal for all users). I’ll do the leg work and go through all 11 sections, logging each command onto a master list in hopes that it makes someone/several folks day a little bit easier if they need to view it all at once on screen or through print out.
I am able to swiftly copy and paste most of the content from my iOS device and email it to my PC and then pull it all together into one document. But, can you imagine having to following all of the steps without conventional keyboard shorts and unable to physically touch and navigate your device? I’m blown away that my Apple rep was unable to escalate my concern or at least point me in the direction of an individual in the company within the accessibility group/department/team.
1. Does anyone already have access to something like this? A master list of all commands that voice control uses (out of the box).
2. Am I wrong in thinking that if a company is going to incorporate accessibility into a major component, that they also provide detailed instructions/information on how to USE it?
Forgive me for my rant, thanks for any insight.