Battery Capacity: Coconut Battery vs Apple Support. Who’s right?
So my 15 month old iPad Pro 11 battery has been draining pretty quickly. Tried factory reset, but the moment it comes off the charger, the % drops to 97% and it goes down by 1% every 2 minutes. This means I would get about 2-2.5 hours on a full charge.
Coconut Battery on my macbook tells me it’s got 83% battery capacity. So I chatted with Genius Bar and they ran remote diagnostic and they are saying it has 97% charge capacity and there’s nothing wrong with the iPad.
I highly doubt it has 97% capacity but with all the apple stores being closed, it’s impossible to argue my case.
I am pretty sure my battery is dying but how do I go about getting this fixed?
Any advice will be greatly appreciated.